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Follow these steps to locate your ticket in the Air Canada app:
📲 Open the Air Canada app (download from App Store or Google Play)
🔐 Log in using your Aeroplan account or the email used to book
🧾 Tap “My Bookings”
✈️ Your upcoming flights should appear — tap your ticket to view full details
🎟️ Use the QR code at the airport for check-in and boarding
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Here’s what might be wrong — and how to fix it:
❌ Wrong login credentials — Double-check your email or Aeroplan login
📧 Confirmation email not received — May be in spam or junk folder
🔄 App not synced with your booking — Try refreshing or reinstalling the app
🧾 Ticket booked through a third party — You may need to manually add your reference
📞 For any of the above issues, call ☎️📞 +1 (866) 228-4206 for real-time assistance.
✅ Yes! You can also retrieve your ticket by:
Entering your booking reference + last name in the “Find a Booking” section
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Once you pull it up, you’ll see:
🎟️ Flight number and schedule
🛫 Departure & arrival gates
💺 Seat number & boarding group
🧳 Baggage allowance
📱 Mobile boarding pass (scan at airport)
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🔍 Locate missing or unlinked tickets
🧾 Confirm or re-send booking emails
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